About Us

QED Consultants are specialists who have many years of solid experience in management systems, management system standards and organisational development. Your QED Consultant will be able to help you implement robust management systems with the full range of support, guidance and advice you need to successfully achieve certification.

You will benefit from the strong professional relationships we have built up over the years with our associate consultants. This enables us to signpost you to additional support and expertise when needed.

Internal Auditors are effectively working as your outsourced internal auditor resource. They will help you deliver your internal audit plan and advise you on best practice and continual improvement opportunities. Companies with limited resources will find our internal auditors invaluable.

For those companies wishing to invest in training their own people to be competent internal auditors, please ask us about our QED Internal Auditors Course.

Terri Connor

Business Development Director
Consultant/Lead Auditor

Terri brings over 30 years of practical experience from working across a diverse range of business sectors and roles to the benefit of her clients. Business sectors include manufacturing, hospitality and catering, banking, legal, IT, facility management and construction.

An innovative and proactive individual with strong communication and organisational skills. Her career to date, in the UK and abroad, has allowed her to develop an instinctive understanding of the challenges that face growing businesses in today's economic climate.

Terri is an experienced GDPR Practitioner and the QED lead for ISO 27001 information security management systems, Cyber Essentials and GDPR compliance. She is an IRCA Certified Lead Auditor, SSIP Assessor, Prince2 Practitioner and is CCNA qualified.

She is a member of the outsourced DPO service delivered by Assured Clarity.

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Elaine Davey

Consultant/Lead Auditor

Elaine is a business manager with a wealth of experience in project and contract management. She brings a structured, logical approach to all projects combined with strong interpersonal and communication skills.

With over 25 years experience in business procedures, communication, people management and health and safety. Elaine has a unique insight into organisations and the strategies needed to achieve their goals.

Elaine is an IRCA Certified Lead Auditor and qualified in
Prince 2 Project Management

Louise Hickman

GDPR Consultant

Louise brings over 20 years of commercial experience in retail, construction, manufacturing, telecoms and gas & oil.  She has held senior procurement and quality roles with many prestigious companies.  With effective negotiation techniques and engaging communication skills, she delivers practical advice to her clients to support their compliance journey.


Louise is a qualified GDPR Practitioner and specialises in Data Protection Management Systems.


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Sophie Jefferson

Consultant/Lead Auditor

With over 15 years' experience working within the facilities and office management, advertising, PR, retail and professional services sectors, Sophie has held responsibility for health and safety management, health and safety training, risk assessments and audits. She has a particular interest in environmental management and is the QED lead on the Carbon Footprint Reporting requirements.

Sophie's skills and past experience in supporting management to develop and implement key management and operational policies, bring added value to the clients she works with.

Sophie is an IRCA Certified Lead Auditor and IOSH
Managing Safely qualified

Andy Young

Consultant/Lead Auditor

Andy is a professionally qualified Health and Safety, Quality and Environmental consultant who has been working in industry providing broad spectrum HSQE solutions to businesses for 20 years. He has particular experience in safety critical environments like rail, transport and logistics as well as substantial experience in construction, utilities, engineering, manufacturing and facilities management.

Andy holds an honours degree in Environmental Science, a NEBOSH General Certificate, is a qualified Lead Auditor to ISO 14001, 9001 and ISO 45001 standards, is an SSiP Assessor, and experienced in advising on multiple CDM roles including Principal Designer and Principal Contractor.


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This photo is taken by AllWinner's v3-sdv

Dave Aspin

Consultant/Lead Auditor

Dave has pursued a career in the Avionics and Defence Industry spanning over 30 years.  He has been responsible for engineering design and development of electronics and mechanical products, project management, technical sales and marketing communications for both UK and international teams.

His experience encompasses development of quality processes and compliance to ISO quality standards, often working to the requirements of AS9100.

Dave is a certified IRCA lead auditor.




Mike Chubb

Consultant/Lead Auditor

Mike is a qualified Environmental Health professional specialising in food safety, quality, health and safety and environmental management support to businesses.

With over 25 years' experience working as Food Safety and HSE Director for a number of high profile hospitality and support service companies, Mike brings his board-level experience of improving performance and legal compliance to our clients.

A practical problem-solver committed to continuing to achieve business objectives he delivers sound, practical and targeted guidance with a proven ability to build excellent relationships at all levels.

Mike is the QED lead in HACCP based food safety management and all aspects of food hygiene legislation and best practise.


Thanks for your help and guidance which has obviously stood us in good stead and helped us get to such a good position. You have worked very effectively with us and I am very grateful.

James Fennell

Managing Director
Nathaniel Litchfield & Partners

The ISO 'Journey' that we are taking is very motivating, but hard work. The systems that are in place now are enabling us to become more efficient. Its taking time to make the 'shift', but we can clearly see the benefits. In truth its provided us with a whole new way that we look at and conduct our business; its been very refreshing!

Nathan Davis


Rather than "bolting on" an ISO compliant system, QED worked with us to ensure our established way of working fully met ISO standards, only augmenting our already good business processes where necessary rather than seeking to change the way we work.

Bruce McLeod

Finance Director
Nathaniel Litchfield & Partners

QED has been key in helping us develop and maintain a system that makes sense to us and is very much our own quality system, aligned to our clients' needs and ensuring a consistent approach across the firm. Terri Connor is very professional, thorough and considered in approach which makes her a pleasure to work with and learn from.

Paul Richardson

TR Fabrications

QED has provided consultancy services to HOST for the past three years, helping us to achieve and maintain ISO accreditation status. Our appointed consultant, Terri, is a fantastic person to work with and is able to explain a complicated subject in an easy to understand manner. QED has been invaluable to HOST in this process and would recommend them to anyone.

Steve Osborn

Project Manager
HOST Management Limited

Our ISO9001 system was seen as an add-on to what we did. It was cumbersome and not used. Our QED consultant redefined it and integrated it with the business and our existing processes. She made it understandable, accessible and a tool we now rely on daily. We are now working with QED on ISO27001 and have no doubt that we will achieve certification very soon.

Rob Gill

Business Manager